Accessibility Statement
Effective Date: 07/01/2026
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Stone Oak Direct Primary Care is committed to providing an accessible and inclusive experience for all individuals, including people with disabilities. We believe every patient should be able to easily access information about our membership-based primary care services, schedule appointments, and communicate with our team without barriers.
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Our Commitment
We strive to ensure that our website is accessible to the widest possible audience and works with commonly used assistive technologies, including screen readers, magnifiers, voice recognition software, and keyboard navigation.
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Our goal is to follow generally recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
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Accessible Website Features
We work to design and maintain our website so that users can:
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Navigate using a keyboard or assistive devices
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Read content with clear structure and headings
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Use forms for membership enrollment, appointment requests, and contact submissions
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View text with sufficient color contrast
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Access images with descriptive alternative text where appropriate
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Resize text without loss of functionality
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Membership and Appointment Access
Because we provide membership enrollment and appointment-based services, we are committed to ensuring that individuals with disabilities can:
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Request information about membership
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Complete enrollment or registration
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Schedule or modify appointments
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Communicate with our staff
If any online feature is not accessible to you, we will provide assistance and alternative methods to complete these tasks.
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Ongoing Improvements
Accessibility is an ongoing effort. We regularly review our website and make updates to improve usability and address potential barriers.
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Third-Party Services
Some features (such as scheduling tools, payment processors, or patient portals) may be provided by third-party platforms. While we encourage these vendors to maintain accessible services, we cannot guarantee full accessibility of third-party content. Please contact us if you experience difficulty, and we will assist you directly.
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Need Assistance or Have Feedback?
If you experience difficulty accessing any part of our website or need assistance with membership, appointments, or services, please contact us:
Stone Oak Direct Primary Care PLLC
20810 Wind Springs, San Antonio, TX 78258
210-201-5677
We will make reasonable efforts to provide the information, service, or accommodation you need in a timely manner.
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Policy Updates
We may update this Accessibility Statement periodically to reflect improvements or changes to our website and services.
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