Privacy Statement

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1. Information We Collect

 

Information You Voluntarily Provide

 

We may collect personal information you choose to submit, including:

• Name

• Email address

• Phone number

• Mailing address

• Appointment or membership inquiries

• Messages or form submissions

Please do not submit sensitive medical or protected health information through general website forms unless specifically instructed.

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Automatically Collected Information

 

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Date/time of access

• Cookies or analytics data

This information helps us improve website performance and user experience.

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2. How We Use Your Information

 

We use information to:

• Respond to inquiries or requests

• Provide appointment or membership information

• Improve our website and services

• Communicate important updates

• Maintain website security

• Comply with legal or regulatory obligations

We do not sell or rent your personal information.

 

3. Protected Health Information (HIPAA)

If you become a patient or member, your medical information is protected under the Health Insurance Portability and Accountability Act (HIPAA). Clinical and health information collected as part of care is governed by our separate Notice of Privacy Practices, not solely this website policy.

Website contact forms and standard email may not be secure. We provide secure communication methods for members when appropriate.

 

4. Cookies and Analytics

 

Our website may use cookies or similar technologies to:

• analyze site traffic,

• remember preferences,

• improve functionality.

You may disable cookies through your browser settings, though some features may not work properly.

We may use third-party analytics services (such as Google Analytics) to understand website usage. These services collect anonymous, aggregated data.

 

5. Sharing of Information

 

We may share information only:

• with service providers who help operate our website or business (e.g., hosting or scheduling platforms),

• when required by law,

• to protect the safety or rights of our Practice or users.

All service providers are expected to maintain confidentiality and appropriate safeguards.

 

6. Data Security

 

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission can be guaranteed 100% secure. You provide information at your own risk.

 

7. Third-Party Links

 

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

 

8. Children’s Privacy

 

This website is not intended for children under 13 years of age. We do not knowingly collect personal information from children through the website.

 

9. Your Choices

 

You may:

• request access to or correction of your personal information,

• opt out of marketing emails,

• request deletion of non-medical website data where permitted by law.

To make a request, contact us using the information below.

 

10. Changes to This Policy

 

We may update this Privacy Policy periodically. Changes become effective when posted to this page. Continued use of the website indicates acceptance of the revised policy.

 

11. Contact Us

 

If you have questions about this Privacy Policy, please contact:

Stone Oak Direct Primary Care PLLC
20810 Wind Springs, San Antonio, TX 78258
210-201-5677
info@stoneoakdpc.com